Business analyst (IVR, Genesys)
Weehawken, NJSep 17
About the job
Business analyst required for contact centre operations. Role involves conducting workshops with stakeholders, gathering, analyzing, and documenting business requirements
Requirements
- Experience with Genesys Contact Centre
- Ability to conduct workshops
- Requirement gathering and analysis
- Documentation skills
Source: Telegram channel US STAFFING, Top 700+ C2C jobs, hotlists, vendors
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