Head of Collections
USD 3,000–3,500 per monthУдалённосегодня
О вакансии
Building a full-scale Collections department from scratch for a new online lending brand in South Africa. Responsibilities include strategy development, process automation, team management, and delivering key performance indicators
Требования
- At least 2 years of experience managing a Collections department
- Strong understanding of portfolio segmentation (Pre-Collection, Soft, Hard)
- Solid knowledge of collections KPIs (collection rate, default rate, etc.)
- Hands-on experience with CRM systems, dialers, and telephony
- Experience managing distributed remote teams
- Proven track record of implementing collection processes and scripts
Источник: Telegram-канал CY IT HR Vacancy
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