Support Specialist L2
FANzinoУдалённо13 июля
О вакансии
Second-line technical support specialist for iGaming company. Responsibilities include partner consultation, API debugging and integration, technical troubleshooting, product monitoring via Grafana/Kibana, incident reporting, and knowledge base maintenance. Shift schedule 2/2 by 12 hours (day/night) after 2-3 month probation (5/2 by 8 hours)
Требования
- English B2+ level with strong oral and written communication
- Minimum 1 year experience in similar L2 support role
- Web application support experience
- API testing experience (Postman or Insomnia)
- Browser DevTools proficiency (Network, Console, Application)
- MS Exchange, MS Office 365, MS Outlook knowledge
- Jira and Confluence experience
- Log analysis and interpretation (Kibana, Grafana)
- Bachelor's degree in Computer Science, Information Technology, Engineering or related field
Источник: Telegram-канал CY IT HR Vacancy
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