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Technical Support Team Lead

paytechLimassolOct 14

About the job

Technical Support Team Lead responsible for managing team operations, performance monitoring, coaching members, handling escalations, and collaborating with cross-functional teams in the payment processing industry

Requirements

  • Minimum 2 years of experience in B2B payments
  • Experience leading, mentoring, or coaching technical support professionals
  • Strong operational management skills
  • Understanding of people development frameworks (9-Box Talent Grid)
  • Practical knowledge of APIs, payment systems, and basic SQL/database queries
  • Native-level Russian and English at B1 level or higher

Source: Telegram channel CY IT HR Vacancy

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