VIP Account Support (Day Shift)
Limassol, CyprusJul 27
About the job
Main point of contact for VIP iGaming clients. Responsibilities include handling email/messenger support, resolving account and payment issues, managing client relationships, and monitoring for churn risk in a high-load environment
Requirements
- 1+ year in customer support, VIP support or account management
- Excellent English, written and spoken
- Good understanding of high-value client psychology and retention
- Calm and composed under pressure
- Comfortable with CRM and ticketing systems
- iGaming/FinTech experience is a plus
Source: Telegram channel CY IT HR Vacancy
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